February 9, 2008

Over two years of no service interruptions!

1 year and 11 days of no down time or service interruptions!

Thanks again for being a Chat Watch.NET subscriber!

We would just like to make a special announcement that we have gone 6+ months without experiencing any down time. One of our primary goals of Chat Watch.NET is to make sure that it the service is always available when you need it.

Thanks for being a Chat Watch.NET subscriber!

Chat Watch.NET was down for approximately 14 hours due to an unexpected network related problem. During this time the Chat Watch.NET website was unavailable and no new chat logs were saved to Chat Watch.NET. This was the first unexpected down time for Chat Watch.NET since its launch exactly four months ago (August 1, 2005). We apologize for the inconvenience and rest assured we are taking steps to prevent this problem from happening again.

For users of Chat Watch: If you are using Chat Watch 4 and the "Use Chat Watch.NET exclusively" option in Chat Watch's settings is not selected, the chat logs will be available in Chat Watch. When the "Use Chat Watch.NET exclusively" option is not selected the chat logs are saved to both Chat Watch.NET and to the computer running Chat Watch.

For users of Chat Watch Professional: If Chat Watch Professional encounters an error while sending a chat log to Chat Watch.NET the chat log will be saved locally to the computer and you can view it using the Chat Watch Professional Log Viewer.